Privacy Policy

GoWitDeFlo — Privacy Policy

Last updated: 03/12/25

GoWitDeFlo (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

Automatically Collected Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies and tracking data

Order Information

  • Products purchased

  • Order totals

  • Delivery preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Send order confirmations and shipping updates

  • Respond to enquiries and customer support

  • Improve our website and product offerings

  • Send promotional emails (only with your consent)

3. Legal Basis for Processing (UK GDPR)

We process your information under:

  • Contractual necessity – to deliver your order

  • Legitimate interests – improving services and preventing fraud

  • Consent – for marketing communications

4. Sharing Your Information

We do not sell your information.
We may share data with:

  • Payment gateways (e.g., Stripe, PayPal)

  • Delivery and courier services

  • Website service providers for analytics

All third parties follow strict data protection standards.

5. Cookies

We use cookies to improve your website experience and analyse site performance. You can disable cookies in your browser settings.

6. Data Retention

We retain customer data only for as long as necessary:

  • Order data: 6 years for tax and accounting

  • Email marketing data: until you unsubscribe

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request corrections

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent

To exercise your rights, contact: info@gowitdeflo.com

8. Security

We implement secure technologies and encryption practices to protect your data. However, no method of transmission is 100% secure.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@gowitdeflo.com
Address: 20 Robin Road, Finberry Village, Ashford, Kent, TN25 7GU

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